Privacy Policy
Welcome to Bamboo Village Resort! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or engage with our services.
Information We Collect
We collect various types of information to provide you with the best experience possible:
- Personal Information: When you make a reservation or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
- Booking Details: We collect information related to your stay, including dates of stay, room preferences, and special requests.
- Usage Data: We collect information about how you interact with our website, including IP address, browser type, and referring site.
How We Use Your Information
We use your information for the following purposes:
- Reservations and Services: To process bookings, manage your stay, and fulfill any special requests.
- Communication: To send you booking confirmations, updates about your stay, and promotional offers, if you have opted in to receive them.
- Customer Service: To respond to inquiries, provide support, and improve our services based on your feedback.
- Website Improvement: To analyze usage patterns and enhance the functionality and user experience of our website.
How We Share Your Information
We may share your information in the following circumstances:
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering services.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any questions about our privacy practices, please contact us at:
Email: info@bamboovillageresort.com
Phone: +220 446 6541
Address: C7XH+5FV, Off Bertil Harding Highway @ Duplex Street Kololi, The Gambia
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the details provided above.
Thank you for choosing Bamboo Village Resort. We look forward to providing you with an exceptional experience!